Hibage believes gaming should be a source of enjoyment — not stress. Through responsible gaming, we are committed to protecting the mental and financial well-being of every player.
We want you to stay in control at all times. That is why Hibage provides a range of effective tools and support options.
Set your own daily, weekly, or monthly deposit limit. Once a limit is in place, it takes effect immediately — any increase requires a 7-day waiting period.
Decide in advance how long you want to play. When your time is up, Hibage will automatically send you a reminder and, if needed, end your session.
Temporarily or permanently exclude yourself from the platform. You can choose any period from 30 days up to 5 years. Your account will be fully inactive during this time.
View your complete gaming activity history — time spent, amounts wagered, and money spent — all displayed transparently so you can make informed decisions.
Take a 24-hour, 7-day, or 30-day cooling-off break. You won't be able to log in during this period. Once it ends, you can return on your own.
Hibage's responsible gaming team is available 24 hours a day. If you have concerns about your gaming, reach out via live chat or email — you will receive support, not judgment.
Responsible gaming means enjoying betting and gaming as a form of entertainment — not as a source of financial stress or emotional strain. Hibage believes every player should have full control over how they play.
Responsible gaming doesn't mean less fun. In fact, playing within clear limits makes the experience far more enjoyable. When you know you're within a budget you're comfortable with, there's less pressure on every bet — and more room to actually enjoy the game.
Responsible gaming at Hibage is more than a policy — it is the foundation of how we operate. Every feature is designed to prevent problem gaming as effectively as possible. Player well-being is our top priority.
It is not always easy to recognize when gaming habits are becoming a problem. Hibage wants you to stay informed. If you notice any of the signs below, stop and seek support right away:
On Hibage, you can set your own gaming limits at any time. Head to the "Responsible Gaming" section in your account to configure them. The table below outlines the available limit types and how each one works:
| Limit Type | Duration | Takes effect | Can Be Changed |
|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Immediate | Decreasing: immediate; Increasing: after 7 days |
| Bet Limit | Daily / Weekly / Monthly | Immediate | Decreasing: immediate; Increasing: after 7 days |
| Loss Limit | Daily / Weekly / Monthly | Immediate | Decreasing: immediate; Increasing: after 7 days |
| Session Time Limit | Per Session | Immediate | Changeable at Any Time |
| Cooling-Off Break | 24 Hours / 7 Days / 30 Days | Immediate | Cannot Be Changed Before the Period Ends |
Decreasing a limit always takes effect immediately — this is by design, to protect you. Increasing a limit requires a 7-day waiting period to help guard against impulsive decisions.
Self-exclusion is one of the most powerful responsible gaming tools available. If you feel you need to step away from Hibage for a period of time — short or long — self-exclusion is the right step. During this period:
Click your profile icon in the top right corner and select the "Responsible Gaming" option.
Select your preferred duration — 30 days, 6 months, 1 year, 3 years, or 5 years.
Confirm with your password and OTP. Self-exclusion takes effect immediately.
A self-exclusion confirmation will be sent to your registered email. Contact support if you need any assistance.
Hibage is strictly off-limits for anyone under 18. That said, if adults in the household want to prevent younger members from accessing the platform, there are a few steps they can take:
Hibage requires age verification at registration. Accounts that appear suspicious are subject to additional checks, and any confirmed underage account is closed immediately.
Seeking professional help for a gaming problem is an act of courage. Hibage recommends the following support resources:
In Bangladesh, you can reach out to Kaan Pete Roi or the National Mental Health Helpline during a mental health crisis.
An international voluntary organization that helps people with gambling addiction recover through mutual peer support.
Reach out to a local psychologist or family counselor. Support from loved ones is the most effective part of recovery.
Our responsible gaming team is available 24/7. Email us at [email protected] and we will get back to you promptly.
Ask yourself the following questions. Answering honestly will help you gauge whether your gaming habits are in a healthy place.
For any questions about responsible gaming, setting limits, or self-exclusion support, get in touch with us:
The questions players ask most often.
Hibage is committed to the safety and enjoyment of every player. Use our responsible gaming tools to play within your limits.