Last Updated: January 2026

Hibage Terms and Conditions — Everything You Need to Know

Please read these Terms and Conditions carefully before creating an account on Hibage. We believe transparency is the foundation of trust, which is why every term is written in plain, clear language.

15 Sections Fully in Bengali Legally Binding January 2026

Key Points of the Terms & Conditions

Hibage's Terms and Conditions are built around 6 core areas — each designed to keep your experience safe and fair.

Account Registration Requirements

You must be at least 18 years old to register on Hibage. Each person may hold only one account. Registering with accurate information is mandatory.

Bonus & Promotion Policy

Each bonus carries specific wagering requirements that are clearly stated. Hibage reserves the right to suspend accounts where bonus abuse is detected.

Deposit & Withdrawal

All payment methods operate within set limits. Identity verification (KYC) must be completed before withdrawals. Minimum withdrawal amount is BDT 500.

Gaming Rules & Regulations

All games on Hibage are powered by certified RNG technology. In the event of a technical error, Hibage reserves the right to make the final determination.

Prohibited Activities

Account sharing, use of bots, money laundering, and any fraudulent activity are strictly prohibited. Violations may result in immediate account closure and forfeiture of the account balance.

Responsible Gaming

Hibage enforces strict player protection policies, including deposit limits, self-exclusion options, and age verification. Users under 18 are not permitted.


By creating or using an account on Hibage, you agree to these Terms and Conditions. Please read the full document carefully.

1. General Terms & Conditions

Hibage is an international online gaming and betting platform operated specifically for users in Bangladesh. These Terms and Conditions constitute a legally binding agreement between Hibage and its users. By accessing our website, registering an account, or using any of our services, you are deemed to have accepted these Terms.

Hibage's Terms and Conditions may be updated from time to time. When changes are made, we will post a notice on the website and notify you at your registered email address. Continued use of the platform after updated Terms take effect constitutes your acceptance of those changes. If any term is unclear, please reach out to our support team — we are ready to assist you with any questions.

These Terms and Conditions are available in both English and Bengali. In the event of any discrepancy, the English version shall prevail. We also provide clear explanations in Bengali for the convenience of our users in Bangladesh.

2. Account Registration & Usage

When registering on Hibage, you must provide information that is accurate, complete, and up to date. Registering with false or misleading information will result in immediate account closure, and any pending withdrawals may be cancelled.

  • Each person may hold only one account. Creating multiple accounts using the same device, IP address, or payment method is strictly prohibited.
  • It is your sole responsibility to keep your account login credentials (username and password) completely confidential.
  • Sharing or allowing anyone else to use your account is strictly prohibited.
  • If you notice any suspicious activity on your account, contact Hibage support immediately.
  • If your contact details change (phone number, email), please update them in your account settings.
Hibage will not be held liable for any financial loss resulting from account sharing or the creation of multiple accounts. All bonuses and winnings associated with such violations will be forfeited.

3. Age Verification & KYC Process

Hibage strictly prohibits access by anyone under the age of 18. You must confirm that you are at least 18 years old at the time of registration. We reserve the right to request identity documents for age verification at any time.

As part of the KYC (Know Your Customer) process, one of the following documents must be submitted prior to your first withdrawal:

  • National ID Card (NID) — clear photos of both sides
  • Passport — photo page (first page)
  • Driving License — both sides
  • A utility bill or bank statement issued within the last 3 months for address verification

KYC verification is typically completed within 24–48 hours. Withdrawals will be on hold until verification is complete. All submitted documents are stored with the highest level of security and may only be shared with third parties if required by a regulatory authority.

4. Deposit & Payment Policy

Deposits on Hibage can be made via all major mobile banking methods, including bKash, Nagad, Rocket, and Upay. Bank transfers and select cryptocurrencies are also accepted. Deposits are typically credited to your account within 5–10 minutes.

  • Minimum deposit amount: BDT 200
  • Maximum single deposit: may vary depending on payment method
  • No processing fees on deposits (third-party charges may apply)
  • Deposits must be made from a payment account registered in your own name
  • Depositing using another person's mobile banking account is strictly prohibited
If you run into any issues during a deposit, save your transaction ID and reach out via 24/7 live chat. Our payment team will get it sorted quickly.

5. Withdrawal Policy & Process

To make a withdrawal from Hibage, your account must be fully KYC-verified. For verified accounts, withdrawals are typically processed within 12–24 hours. During peak periods, processing may take up to 48 hours.

  • Minimum withdrawal amount: BDT 500
  • Withdrawals can only be made to the same payment method used for the original deposit
  • At least one successful deposit must be completed before your first withdrawal
  • Bonus balance cannot be withdrawn directly — wagering requirements must be met first
  • Hibage may require additional verification for suspicious transactions

Once a withdrawal request has been submitted, cancellation options are limited and may not be possible once processing has begun. Please double-check the amount and account details before submitting a withdrawal request.

6. Bonus & Promotion Terms

Hibage's bonus and promotional offers are entirely optional. Each bonus carries its own wagering requirements, which are clearly stated on the promotions page.

  • Welcome Bonus: 100% match on your first deposit, up to BDT 10,000 — 30x wagering requirement
  • Free spins: winnings are subject to 20x wagering before withdrawal
  • Reload bonuses & cashback: each has its own validity period and terms
  • Specific rules apply when multiple bonuses are active simultaneously — see the promotions page for full details
  • If wagering requirements are not met before the bonus expires, both the bonus and any associated winnings will be forfeited
The maximum stake allowed using bonus balance is generally BDT 500 per round. Exceeding this limit may void your wagering progress.

7. Gaming Rules

All games on Hibage operate in accordance with international standards. Slots, Live Casino, and Sports Betting each have their own rules, which are available in detail within the game lobby.

  • RTP (Return to Player) information for all slots games is available in the game info section
  • In Live Casino games, the dealer's decision is final — no review is possible except in cases of technical error
  • For Sports Betting, the odds at the time the bet is placed will apply in the event of any odds changes
  • If a game is interrupted due to a technical error, please contact Hibage support
  • A minimum bet is required to qualify for progressive jackpots — see the game page for details

Hibage is not liable for games interrupted due to loss of internet connection or device issues on the user's end. However, if the disruption originates from our servers, we will ensure full compensation.

8. Prohibited Activities

The following activities are strictly prohibited on Hibage. Any violation detected will result in immediate account closure, and the associated balance may be forfeited:

  • Playing games or placing bets using automated bots, scripts, or software
  • Creating multiple accounts or concealing your identity to claim bonus benefits
  • Money laundering or transacting with funds from illegal sources
  • Attempting to manipulate game outcomes or defraud other players
  • Attempting to compromise platform security, including hacking or use of malware
  • Bonus arbitrage — placing opposing bets solely to extract bonus funds
Fraudulent activity may be subject to legal action. Hibage reserves the right to share relevant information with the appropriate authorities if necessary.

9. Account Suspension & Closure

Hibage reserves the right to suspend or close any account at any time without prior notice, particularly in cases of Terms violations. Under normal circumstances, however, we will communicate the reason before taking action.

Users may also close their own account by submitting a written request to the support team. Any pending withdrawals will be processed before closure — however, bonus balances will be cancelled.

  • Inactivity fees may apply to accounts dormant for 12 months or more
  • To reopen a closed account, contact support — verification will be required
  • Once Self -Exclusion is activated, your account cannot be reactivated before the specified period ends

10. Privacy & Data Protection

Hibage is committed to protecting your personal information. Data we collect is used solely for service delivery, identity verification, and regulatory compliance. Your information is never sold to third parties.

All data stored on our servers is protected by 256-bit SSL encryption. Payment information is handled in accordance with PCI DSS standards. For more details, please see our Privacy Policy View page.

11. Responsible Gaming Policy

Hibage believes gaming is a form of entertainment and should never be treated as a source of income. We place responsible gaming at the top of our priorities and offer a range of tools to support that.

  • Deposit Limit: Set daily, weekly, or monthly deposit limits
  • Loss Limit: Cap your maximum losses within a set time period
  • Cooling-Off Period: Temporarily suspend your account for 24 hours to 30 days
  • Self-Exclusion: Exclude yourself from the platform for 6 months or permanently
  • Reality Check: Receive periodic reminders about your session duration and spending

If you are experiencing problems with gaming, please seek professional help. The Hibage support team is ready to assist you with complete confidentiality. For more information, please visit our Responsible Play View page.

12. Limitation of Liability

Hibage makes every effort to keep the platform running without interruption. However, service may be temporarily disrupted due to technical issues, maintenance, or unforeseen circumstances.

  • Hibage is not liable for losses from games or bets interrupted by loss of internet connection
  • Hibage is not directly liable for delays caused by third-party payment providers
  • Hibage will not be held responsible for any issues arising from registration with incorrect information
  • In the event of an unexpected technical error, Hibage will make every effort to provide a fair resolution to affected players
Hibage's total liability in connection with any single incident is limited to the amount deposited by the user involved in that incident.

13. Dispute Resolution Process

For any disputes or complaints, please contact our support team first. Most issues can be resolved within 24–72 hours.

If your issue remains unresolved through support, you may follow our formal complaints process. Send your written complaint to [email protected] — we will respond in writing within 5 business days.

  • Please include your user ID, the date of the incident, and a description when submitting a complaint
  • Attaching relevant screenshots or evidence will help speed up the process
  • Final decisions will be made in accordance with the directives of Hibage's licensing authority

14. Policy on Changes to Terms & Conditions

Hibage reserves the right to update these Terms and Conditions, in part or in full, at any time. For significant changes, at least 7 days' notice will be given before they take effect.

Continued use of the platform after any changes takes effect constitutes acceptance of the updated terms. If you object to the changes, you may request account closure.

15. Contact & Support

If you have any questions about these Terms and Conditions, please contact us:

  • Live Chat: Bottom right corner of the website — 24/7 support available
  • Email: [email protected] (response within 5 business days)
  • FAQ: FAQ Page View
Our support team is available 24/7 to assist you. Do not hesitate to reach out whenever you need help.

Terms & Conditions FAQ

Straightforward answers to questions our users ask most.

Agreeing to these Terms is required when creating an account. That said, we strongly encourage you to actually read this document — it is in your own interest. It contains important information about bonuses, withdrawals, and account management that could save you from problems down the line.

Say you receive a BDT 1,000 bonus with a 30x wagering requirement — that means you need to place a total of BDT 30,000 in bets. Slots generally contribute 100% toward wagering, while Live Casino and Sports may have different contribution rates. Full details are listed in each bonus's terms.

If your account is closed under normal circumstances without any breach of terms, your real balance (excluding bonuses) will be refunded. However, if the closure is due to fraud or prohibited activity, the entire balance may be forfeited.

Multiple accounts accessed from the same device or IP address may be automatically flagged as suspicious. If this applies to your situation, please notify support in advance and complete the necessary identity verification.

Before significant changes take effect, we send a notice to your registered email and display a banner on the website. It is important to keep your email address up to date. The date of the latest update is always shown on this page.

Understood the terms? Join Hibage now

Signing up on Hibage is quick, secure, and straightforward. New members receive a 100% welcome bonus. Get started today.

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